There is nothing worse than something happening resulting in you wanting to submit a claim to your insurance company to find out that it was not an insured risk.
It is human nature to fly off the handle, blaming the insurer, thinking they are trying to deny you a legitimate entitlement to recovering the cost for the damage; happy to take your money, but never prepared to pay anything out!
Insurance at its most basic, can best be defined as a contractual agreement between a policyholder and insurance company whereby the insurance company will compensate the policyholder in the event of them suffering an insured loss in exchange for a periodic payment.
The words “insured loss” are the key here.
You really need to confirm your understanding of what you are actually covered for when you take out any insurance policy, not just car insurance. Most people just take it out because they have to by law without verifying their cover!
It’s no good blaming your insurer. They have to, by law, supply you with an insurance contract detailing what is and isn’t covered. Insurance Companies are well versed in writing these legally binding contracts and adept at managing risk.
Not understanding your policy or claiming no-one told you are not considered acceptable excuses in the eyes of the law!
It is your responsibility to ensure you understand your policy and ensure it meets your requirements.
Make sure you know what your policy covers you against, and ask your insurer for clarification on anything you don’t fully understand.
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