If you have been involved in an accident and sustained losses, it is important to comply with the insurer you are claiming from to assure the smooth processing of your claim.
You will greatly increase your chances of successfully claiming if you take the following steps immediately following the accident:
• Ensure you contact the police in the event you or any other person involved in the accident has sustained an injury. If you are unable to make the call, get someone else to do it.
• If you are the driver or insurer of the vehicle, report any injury resulting from the road traffic accident to your insurance company.
• If you are a passenger in a vehicle and are injured in a road traffic accident, get confirmation in writing from the insured driver that the insurer of the vehicle has been informed.
• If you were driving a company vehicle, ensure notify your employer.
• Make every effort to record all expenses incurred as a result of the accident.
• If you are self-employed, keep evidence of any income that is lost as a result.
• Ensure you report any injury (even if it seems trivial to your doctor because the full extent of the injury may not be immediately apparent.
• If you subsequently go to court to get compensation for the injury, the initial medical report will provide evidence to support your claim.
• Gather evidence about both the accident and your injuries. Take photos if possible.
• If the driver is not insured, or you are a victim of a hit-and-run accident you still may be able to obtain compensation from the Motor Insurers’ Bureau.