Nobody wants to be involved in car accidents and we all try to avoid them but periodically, car drivers find themselves caught up in accident of some kind. Hopefully they are only minor incidents involving minor damage to the vehicle or third party property.

But, in the event of a person meeting with the accident and incurring damages whereupon they have to lodge a claim with their own insurer or against the person at fault’s insurance company, the hassle can begin.

Not knowing how to proceed is the first and probably the hardest obstacle to overcome. After all, it takes time, and involves completing forms and pursuing insurers for progress. Everyone wants their claim resolved immediately. In fact, their claim is the only one they are concerned with – who cares about all the others feeling the same way. You want your car back.

So, first bit of advice is to recognise that you are not the only person the insurers are having to deal with – don’t be too impatient. Yes, it is fine to chase them for progress but if you are insured on a third party fire and theft basis, be aware that the other person’s insurance company is going to want you to jump through a few hoops and prove their customer was indeed at fault.

They will want their customer’s view of the accident before admitting liability and the police, if they were called to the scene.

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